HotDoc: Head of Customer Experience

Melbourne, Victoria, Australia · Go-to-Market

Description

HotDoc is looking for a Customer Experience (CX) leader to execute our CX strategy and provide an outstanding service to medical centres across Australia. As Head of CX, you’ll be responsible for heading up and scaling customer-facing teams (Success, Onboarding and Support), which are expected to double in size over the next two years. You will report into the CEO and have a seat at the table with other key leaders to help shape the direction of a high growth startup, dedicated to improving the patient experience.

Responsibilities:

Required Skills:

If this describes you and you think you have what it takes, please forward your resume and Cover Letter by hitting submit below. Ideally the Cover Letter specifically references why you think you will be a great fit for HotDoc. Please note: no Cover Letter = no consideration.

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